Frequently Asked Questions

STREAMING HELP

• Why do I see buffering on my video?
• The player loads but the video is stuttering or choppy, what could be the problem?
• The livestream player isn’t loading, what could be the problem?
• How do I watch a stream on my TV?

APPS & STREAMING

• What devices can I watch on?

ACCOUNT / BILLING

• I need to cancel my live stream subscription

GENERAL QUESTIONS

• Why do I see buffering on my video?
• The event is over, how do I watch?
• When does my event start?

TECH SUPPORT

• Why do I see buffering on my video?
• The player loads but the video is stuttering or choppy, what could be the problem?
• The livestream player isn’t loading, what could be the problem?
• Can I watch on multiple devices?